Useful Information

Opening Times

The surgery is open:
Monday – Friday 08.30 – 18:30 (Excluding Bank Holidays)
Saturdays 8:30 – 10:45 (Pre- booked appointments only)

Access & Parking

We have a patient car park with level access entry to the surgery from the surgery car park. There are disabled parking spaces available.
We have automated doors to make wheelchair access into the surgery easier for disabled patients as well as disabled toilet facilities, lower level reception desks and a hearing loop.

Accountable named GP for all patients

The practice is required by the Government under the terms of the latest GP contract to allocate all patients a named accountable GP. Individual patients will be informed of their named accountable GP at the first appropriate interaction with the practice. This information is also printed on prescriptions. If you are unsure who your accountable GP is then please ask a member of staff at your next appointment.

Disabled Access

The building offers a range of facilities which help us meet the variety of needs of our patients and this includes:

  • Disabled parking
  • Level access to the surgery from the car park
  • Pathways around the surgery that are flat with lowered pavements where needed.
  • A lower level to the reception desk to allow wheelchair users to be able to see and speak with the receptionist
  • A hearing loop system for those who wear hearing aids (please ask the receptionist if you would like to use this service)
  • Disabled toilet
  • Widened corridors to assist when mobilising around the surgery in a wheelchair
  • Slightly wider doorways to the consulting rooms to allow easier access
  • Large and spacious waiting area with ample room for wheelchair users
  • Spacious consulting rooms
  • Larger print is possible for our patient information – please speak to receptionist who will be able to assist you with this.

Information for Carers

Do you look after someone who is ill, frail, disabled or experiences a mental health illness?

We are interested in identifying carers, especially those people who may be caring without help or support. We know that carers are often “hidden” looking after a family member or helping a friend or neighbour with day to day tasks and may not see themselves as a carer.

Caring for someone is an important and valuable role in the community, which is often a 24-hour job that can be very demanding and isolating for the carer. Carers should receive appropriate support by way of access to accurate information on a range of topics such as entitlement to benefits and respite care and not least, a listening ear when things get too much.

As a Carer, you are also entitled to have your needs assessed by Adult Care Services. A Carer’s Assessment is a chance to talk about your needs as a carer and the possible ways help could be given. It also look at the needs of the person you care for. There is no charge for an assessment.

If you are a carer, please ask at Reception for a “Carers Identification & Referral Form” which you can complete to let us know about your caring responsibilities

Dementia Friendly

To access a range of videos and gain a further understanding of dementia click here. You can access these resources using the code Taw15834