Prescription Services

Repeat prescriptions can be requested in a number of ways:

Requesting your repeat prescription via online access
If you register for online access you can log in and view your medication and order your repeat prescriptions either on your computer or from your phone using the Patient Access website, or by using the Patient Access App available to download for Android and IOS.

Requesting your repeat prescription over the phone You can phone the surgery on our dedicated prescription line between 10:00 – 13:00 Mon-Fri with prescription requests and queries. Please have the names of your medication ready prior to phoning the surgery.

Requesting your repeat prescription via the surgery
Please complete your prescription request slip and post it in one of the prescription boxes provided at the surgery, or alternatively hand it to a member of our reception team. If you have lost your prescription request please write your name, address and date of birth on a piece of paper, and clearly write the names of the medication you require. Please also indicate which chemist you would like us to send your prescription to. Your prescription will be electronically sent to your chosen pharmacy. If however you wish to collect your prescription from the surgery please allow at least 48 hours for this to be processed. Please be aware that pharmacy dispensing times vary and we do not have any control over this.

Requesting your repeat prescription via email
You can request your repeat prescription via email. Please email somccg.tawstockmc@nhs.net with your name, address and date of birth and list the medications you require along with your chosen pharmacy.